Shipping Policy

 We ship Australia-wide through Australia Post.

Our shipping is set at a flat rate cost:

  • For Standard Parcel Post: $10 AUD
  • Standard Parcel Post is free for orders over $150
  • For Express Post: $20 AUD

Orders are dispatched within 1 - 2 business days.

Delivery time for AusPost Parcel post can vary based on the destination. The average time is typically between 2 – 7 business days for delivery. For Express Post the average time is typically between 1 – 3 business days for delivery. 

Please allow extra time for public holidays.

Orders over $100 AUD will be sent with signature on delivery.

All orders are shipped with tracking numbers provided by AusPost.

We do not currently offer international shipping.

We aim to have preorders shipped so that they arrive on the release day, or on the next business day. If you order non-preorder items with a preorder, the entire order will be held and shipped for the release day.

As with all peorders, issues could arise due to unforeseen circumstances; for example, shipping delays, supplier issues, or short deliveries. If an issue arises with a preorder item, we will inform all customers that are impacted to provide a solution as soon as possible.